PRIVACY POLICY

Educarian updated these Privacy Policy (“Policy”) on August 2, 2021

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We appreciate you for being part of our online learning community. At Educarian, we respect your privacy and want you to know how we collect, use, and share information about you. We will cover our data collection practices, describe your rights to access, make corrections, or restrict how we use your personal data. Our privacy policy applies once you use our website, APIs, or other related services.

You accept the terms of this privacy policy when you use the Services. Do not use the Services if you do not agree with this Privacy Policy or any other agreement that guides how you use the Services.

1. What Data We Collect

Educarian collects some data directly from you. These data may include information about how you participate in courses, your personal details, data from third-party websites you integrate with Educarian. We also automate collecting specific data, such as information concerning your device and the aspects of our Services that you use.

  • Data You Provide to Us

Depending on how you use the services, Educarian will collect various data about or from you. Here are a few instances to further explain to you the data we collect.

Once you create your account and use our services even through third-party platforms, we will collect the following data directly:

Account Data

If you need these features, such as getting enrolled in a course, you will need an account. When you update your account or create a new one, we will collect and store your data. This includes your password, email address, phone number, skill interests, occupation, skill interests and age and assigns you a unique identifying number (“Account Data”).

Profile Data

You may decide to include profile information such as a biography, headline, language, photo, website link, country, social media profiles, or other data. These profile data will be available for the public to view.

Shared Content

Some parts of our services allow you to share content publicly or interact with other users. You may be able to post reviews on a course page, send messages to Instructors or students, ask or answer questions, or post photos or any other work you upload. These content types will be available for others to view, but this depends on where the content is posted.

Course Data

When you take courses, you enrolled in and collected some data, including quizzes, assignments, courses you have started and finished. Also, your exchanges with instructors, answers to questions, teaching assistants, and other students; essays and other items submitted to fulfill course requirements.

Student Payment Data

Whenever you make a purchase, we collect some data associated with your purchase (like your name and zip code) as required to process your order. It is compulsory to provide some payment and billing data to our payment processing partners. These payment data may include credit card information, your name, zip code, and billing address. We do not store or collect sensitive cardholder data, like card authentication data or full credit card numbers, for security.

Instructor Payment Data

Instructors can link their PayPal, or other payment accounts to our Services for receiving payments. Once you Link your payment account, we will collect and use some information like your account I.D., payment account email address, physical address, and any other data we need to send payments to you. In compliance with applicable laws, we work with some third-party platforms, and they collect tax information. Such tax information can include tax identification numbers, residency information, biographical information, and other personal information needed for taxation purposes. You should know that we do not store or collect any sensitive bank account information for security purposes. The way we collect, use, disclose your taxation data, billing, payment is governed by our privacy policy, and your payment account provider’s terms.

Data About Your Accounts on Other Services

We may also collect some information from your social media accounts and any other online accounts you connected to Educarian. If you use third-Party platforms like Facebook to log into Educarian, we will request to access some information on that different account. The data we may collect depends on the platform and may include your account I.D. number, name, login email address, profile picture, location, birthday, the physical location of your devices, gender, and list of contacts or friends.

These services and platforms make information available to us via their APIs. However, the information we gather will depend on the information you make public via your privacy settings. When you use a third-party platform to access our Services or click on third-party links, we will collect, use and share your data according to our privacy policies and any other agreements of the third party platform.

Sweepstakes, Promotions, and Surveys

You may be invited to engage in a promotion or complete a survey. It could be through a third-party platform or the Services. When you participate in these activities, we collect and store any information you include as part of participating. Such information may include your name, date of birth, email address, or phone number. This data is governed by this Privacy Policy unless stated otherwise in the promotion’s official rules or another privacy policy. We will use the collected data to administer the survey or promotion, including distributing rewards and notifying winners. When you win compensation, we may require you to post certain information about yourself publicly. In cases where a third-party platform was used to administer a promotion or survey, the third party’s privacy policy will apply.

Communications and Support

Even if you have an account or not, if you contact us to report an issue or concern, we will collect and store your messages, contact information, and some other data about you. This includes your name, location, email address, I.P. address, operating system, and other data you may provide or that we collect automatically. This data is used to research your concern or question and respond to you according to this Privacy Policy. We store the information we mentioned above, and they are associated with your account.

1.2 Data We Collect using Automated Means

If you access our Services (when you browse courses), we will collect some data automatically, and these data may include:

Approximate Geographic Data: We also manage an approximate geographic location, including geographic coordinates, country, and city. We calculate this based on your I.P. address.

Usage Data: We collect usage statistics about how you interact with our Services, including the courses you accessed, pages visited, time spent on pages or the Service, your search queries, features used, date and time, click data, and any other data associated with how you use the Services, i.e., Usage Data.

System Data: This includes technical data about your device or computer, including your device type, I.P. address, unique device identifiers, operating system version and type, browser language, browser, domain, and some other systems data, and types of the platform (“System Data”).

We collect data listed above using tracking technologies and server log files, as detailed in our “Cookies and Data Collection Tools” section. We store these data, and they are associated with your account.

2. How We Get Data about You

We leverage tools such as advertising providers, web beacons, cookies, and analytics services to gather the data mentioned above. Some of these tools may allow you to opt-out of data collection.

2.1 Cookies and Data Collection Tools

According to our Cookie Policy, our service providers act on our behalf (including third-party advertisers and Google Analytics). We utilize server log files and specific automated data collection tools. These tools include; customized links, cookies, tags, device or browser fingerprints, scripts, and web beacons once you access and use our Services. When you use our Services, these Data Collection Tools will automatically track and collect some System Data and Usage Data (as explained in Section 1). Sometimes, we tie data gathered using these Data Collection Tools to some other data we may collect as described in this Privacy Policy.

We use cookies to perform activities like personalizing your experience, analyzing how you use the Services, making it easier to fill in the Services, and recognizing you when you return. We also use web beacons for things like identifying whether an email was opened, determining whether a page was visited, and advertising more effectively by excluding current users from some promotional messages or placing the source of a new mobile app download.

Here are the types of cookies that Educarian uses:

Preferences: Cookies used for remembering data about your browser and preferred settings that may affect how the Services appear and behave (such as your select language).

Security: cookies that enable you to log in and access our Services; prevent fraudulent logins, and detect and protect from unauthorized use or abuse of your account.

Functional: cookies used for storing applicable settings (such as the volume level for video playback).

Session State: cookies used for tracking your interactions with our Services to enable us to improve your browsing experience and the Services, remember your login credentials, and help to process your course purchases. These cookies are highly necessary for the Services to function correctly. Therefore disabling them will break or make some functionalities unavailable.

You may set your web browser to indicate when attempts are made to place cookies on your device. You may limit the kinds of cookies you enable or decide to reject cookies. When you do, you will be unable to use some or all the features of our Services. It means that your experience may differ or be less functional. Some third-party partners providing some features on our website may use Local Storage Objects (i.e., LSOs or Flash cookies) to obtain and store data.

2.2 Analytics

Educarian uses mobile analytics services such as Hotjar, Google Analytics, and third-party browser on our Services. Such services come with Data Collection Tools that enable us to analyze how you use the Services. We evaluate information such as how often you visit, the third-party website you are using, usage and performance data, events within our Services, usage, and where you downloaded the application. This data is useful for improving the Services, better understanding of how the Services perform on various devices and providing information that you may be interested in.

2.3 Online Advertising

We work with third-party advertising services such as Google’s ad services, Facebook, and some other ad servers and ad networks to advertise our Services across different applications and websites you use. The ads depend on things we know about you, including your System Data and Usage Data, and data that these ad service providers are aware of you from their tracking data. These ads may depend on your recent activity or activity performed over time and across other websites and services and may be personalized according to your interests.

We use certain kinds of advertising services to place cookies or other technologies for tracking on your phone, computer, or other devices to gather data about how you use the Services. They may also access these tracking technologies to provide tailored advertisements for you. To help deliver personalized advertising, we may make your email address available for these service providers (in a way that is non-human-readable) and provide content that you share with the public on the Services.

3. What We Need Your Data For

Your data is used for things like troubleshooting problems you may encounter, providing our Services, improving and updating our Services. It also helps communicate with you, securing against abuse and fraud, analyzing how people use the Services, serving tailored advertising, and according to the law or needed for integrity and safety.

We use the data we gather when you use our Services for:

  • Providing and administering the Services, like displaying customized content and facilitating communication with other users;
  • Processing your requests and orders for courses, products, specific services, information, or features;
  • Communicating with you about your account by Responding to your concerns and questions;
  • Sending you administrative information and messages, including messages from teaching assistants and instructors, notifications about changes to the Service, and updates to our agreements;
  • Sending you information, by text messages or email, about your advancement in courses, new services, reward programs, new features, promotions, and other available courses (which you can opt-out of whenever you want);
  • Sending push notifications to your wireless device for updates and other essential messages (which you can manage from the “settings” or “options” page of the mobile app);
  • Managing your account preferences;
  • Facilitating the Services’ technical functioning, like troubleshooting and fixing problems, securing our Services, and avoiding abuse and fraud;
  • Seeking feedback from our users;
  • Marketing and administering surveys and promotions sponsored or administered by Educarian;
  • Learning more about you by matching your data with extra data with the help of third-party data providers or analytics service providers to analyze the data;
  • Identifying unique users across devices;
  • Personalizing advertisements across devices;
  • Improving Services and developing new products, services, and features;
  • Analyzing trends and traffic, tracking purchases, and tracking usage data;
  • Advertising the Services on third-party websites and applications;
  • As required or permitted by law; or
  • In our sole discretion, we deem it necessary to ensure the integrity or safety of the public, our employees, users, third parties, or our Services.

4. Who We Share Your Data With

We make some data about you available to instructors, Educarian affiliates, other students, companies that perform services for us, our business partners, social media providers, analytics and data enrichment providers, companies. They all help us run promotions and surveys advertising companies promoting our Services. We may also provide your data as required for legal compliance, security, or corporate restructuring. Finally, we may share data in some other ways if you give us your consent or de-identified or aggregated.

We may also make your data reachable to third parties under the circumstances below or as otherwise stated in this Privacy Policy:

With Service Contractors, Providers, and Agents: We share your data with third parties who deliver services for us, including fraud and abuse prevention, payment processing, email and hosting services, data analysis, advertising and marketing services (such as retargeted advertising), customer services, and support. These service providers may access your data and are needed to use it solely as directed to provide our requested Service.

With Your Instructors: We may distribute data that we have about you (excluding your email address) with teaching assistants or instructors for courses you need information about or enroll in and have them improve their courses. This data can include things like your country, city, browser language, device settings, operating system, the website that led you to Educarian, and the activities you perform on Educarian. If we gather extra data about you (such as gender or age), we may share it too. We do not make our users’ email addresses available to teaching assistants or instructors. We also allow our instructors to carry out Google Analytics on course pages to track traffic sources to their courses and have their pages optimized.

Other Instructors and Students: Depending on your settings, your shared content and profile data may be available to the public, including other students and instructors. If you ask an instructor or teaching assistant a question, your information (such as your name) may also be available to other users, depending on your settings.

With Educarian Affiliates: We share your data within our corporate group of companies related by common ownership or control to allow or support us in our Services.

With Business Partners: We agree with other sites and platforms to distribute our Services and direct traffic to Educarian.

With Data Enrichment and Analytics Services: As part of how we use third-party analytics tools such as Google Analytics and data enrichment services such as Clearbit, we may share some contact information, Usage Data, Account Data, System Data, or de-identified data as required. De-identified data is data where we have removed information like your email address and name and replaced it with a token I.D. It enables those providers to deliver analytics services or link your data with public database information (like social or contact and information from other sources). This allows us to communicate with you more effectively and in a personalized way.

For Administering Promotions and Surveys: We share your data as required to market, administer, or sponsor promotions and surveys you decide to engage in, as expected by applicable law (like to give a winners list or make necessary filings) or per the rules of the promotion or survey.

To Power Social Media Features: The features for social media in our Services may enable third-party social media providers to gather information like your I.P. address and which page of the Services you’re visiting. Setting a cookie allows the feature. The privacy policy of the third-party company governs your interactions with these features.

For Advertising: If we choose to advertise in the future, we may use and share some Usage Data and System Data with third-party networks and advertisers to show preference information and general demographic among our users. We also allow advertisers to collect System Data via Data Collection Tools (as detailed in Section 2.1) and use it to offer you targeted ad delivery for a tailored user experience (using behavioral advertising) and carry out web analytics. Advertisers may also share the data they collect about you with us. To learn more or unsubscribe from ad networks’ behavioral advertising, (Your Choices About the Use of Your Data) below. You should know that if you unsubscribe, you will continue to be served generic ads.

For Security and Legal Compliance: In our sole discretion, we may provide your data to third-party platforms if the strong belief that the disclosure is:

  • Permitted or required by law;
  • Requested as part of a governmental, judicial, or legal inquiry, proceeding, or order;
  • Reasonably required as part of a valid subpoena, warrant, or other legally-valid requests;
  • Reasonably required to enforce our Privacy Policy, Terms of Use, and any other legal agreements;
  • Required to avoid, detect, or address fraud, misuse, abuse, potential violations of law, or security or technical problems; or
  • Reasonably required in our discretion to protect against harm to our rights, property, or safety of, and that of our users, members of the public, employees, or our Services.
  • We may make data about you available to our legal advisors and auditors to assess our rights and disclosure obligations under our Privacy Policy.
  • In the event of a change in management, if we carry out a business transaction like an acquisition, corporate divestiture, merger, or dissolution (even bankruptcy), or we sell some or all assets, we may disclose, share, or transfer every data associated with your account to the successor organization when such transition occurs or when we contemplate a transition and also during due diligence.
  • After Aggregation/De-identification: we may use or disclose aggregate or de-identified data for any reason.
  • With Your Permission: we may share data with third parties outside this privacy policy scope with your permission.

5. Security

We use the right security, depending on the type of data being stored and how sensitive it is. You should always hold your login credentials safe to avoid unauthorized access to your account. If you ever suspect that someone is accessing your account without your permission, you should contact us.

We take security precautions to prevent illegal access, disclosure, alteration, or destruction of personal data. These measures may vary depending on the sensitivity and type of data. A system cannot be 100% secured. This is why we cannot guarantee your communications with Educarian, our Services, or any other information you may provide will not be accessed by third parties. You are accountable for protecting your login credentials, including your password. Never share your details with anyone, and if you believe that someone is accessing your account without your permission, you contact our Support Team immediately.

6. Your Rights

You have some rights around how you use your data. You can opt-out of promotional cookies, emails, and your data collection by some analytics providers. You can also update or delete your account from our Services and contact us for your data requests. If you think that we have obtained personal data about your underage child, you should contact us to help you delete such data.

6.1 Your decisions about the Use of Your Data

You may decide not to provide some data for us, but you will not be able to use some features of our Services when you do this.

Suppose you want to stop getting promotional communications from Educarian. In that case, you may opt-out with the unsubscribe mechanism in that promotional communication you received, or you can change the email preferences in your account. No matter the settings you make to your email preference, you will get relationship and transactional messages about our Services, such as order confirmations, administrative confirmations, important updates about our Services, and notices regarding our policies.

The device or browser you are using may enable you to control cookies and other kinds of local data storage. You can also manage Adobe’s LSOs using your Website Storage Settings panel.

If you want to receive information and control cookies used for personalized advertising from participating companies, check the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance. If you are located in the E.U., you should visit the Your Online Choices site. To customize Google Display Network ads or stop Google’s display advertising, you should access the Google Ads Settings page. To restrict Taboola’s targeted ads, check out the Opt-out Link in their Cookie Policy.

To Google Analytics, Hotjar or Clearbit, to use your data for enrichment or analytics, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie and Clearbit data claiming mechanism.

You can send in any questions you may have about your data, how we use it or your rights at privacy@educarian.com.

Accessing, Updating, and Deleting Your Personal Data

You may access and update the data collected and maintained by Educarian as follows:

  • To update the data, you provide directly, log into your account, and update your account at any time.

To terminate your account:

  • Students should visit your profile settings page and go through the steps there.
  • Instructors should go through the steps detailed on your
  • If you meet any issues while trying to terminate your account, kindly contact our Support Team.

You should know that even when your account is terminated, some or all of your data may still be available to other users, including without any limitation data that are:

(a) Stored, copied, or disseminated by users (including in course comment);

(b) Disseminated or shared by you or other users (including in shared content), or

(c) Posted to third-party platforms.

After your account is disengaged, we may retain your data for as long as we have a legitimate purpose of doing so (and according to applicable law), including assisting with legal obligations, resolving disputes, and enforcing our agreements. We may retain and disclose such data per our Privacy Policy after your account has been terminated.

If you want to request to access, correct, or delete your data, you should use our online form. You can also submit your requests via email at privacy@educarian.com or write to us at Educarian, Attn: Profi WebDesign Ltd., Tatra street 5/A., Budapest 1136, Hungary. You should permit up to 30 days to get a response. For your protection, we may ask that the inquiry be delivered via the email address connected with your account, and we may have to confirm your identity before implementing your request. You should know that we retain some data where we have a lawful basis for doing so, including mandatory record-keeping and completing transactions.

6.3 Our Policy Concerning Children

We recognize children’s privacy interests and encourage parents and guardians to be actively involved in their children’s online interests and activities. Children below 13 years of age or below 16 years in the European Economic Area are not allowed to use our Services. If we discovered that we had collected personal data from a child who is below these ages, we would take steps to delete it.

If you believe that we may have collected personal data from your child who is below those ages, you should submit a request for its removal at privacy@educarian.com.

7. Jurisdiction-Specific Rules

For people living in California, you have some rights associated with accessing and deleting your data and also learning who we share your data with. For people living in Australia, you reserve the right to make formal complaints with the right government agency. Users outside of the U.S. should know that we transfer data to the U.S. and other areas outside the European Economic Area.

7.1 Users in California

If you stay in California, you have certain rights, according to the California Consumer Privacy Act (CCPA). For eligible California users, the following are included in these rights:

  • Right to Know: You reserve the right to ask to know more about the personal information that we collect about you and access your personal information.
  • Right to Deletion: You reserve the right to ask for a deletion of your personal information that we have collected.
  • Right to Non-Discrimination: If you decide to exercise your rights under CCPA, we will treat you the way we treat other users. It means that you will not be penalized when you exercise your rights under CCPA.

If you want to exercise any of these rights under CCPA, you should email privacy@educarian.com or contact us at Educarian, Attn: Profi WebDesign Ltd., Tatra street 5/A., Budapest 1136, Hungary. You may designate authorized agents to make these requests for you as part of the CCPA. For security reasons, we may ask that you send the request through the email address linked to your account, and we will need to verify your or your agent’s identity before we fulfill your request.

Also, if you need more information about what personal information we collect and how we go about collecting it, you should check out the sections above with the title “How We Get Data About You” and “What Data We Get.”

If you need more information about the commercial purposes for which we collect your personal information and the categories of service providers who can access your personal information, you should read the sections above with the titles “Who We Share Your Data With” and “What We Use Your Data For.”

Most importantly, depending on the CCPA, we do not sell your personal information or any of our users’ personal information.

If you are living in California, you also reserve the right to ask for certain details about the personal information we share with third party-platforms for third parties’ direct marketing reasons. If you want to submit a request, you should send an email to privacy@educarian.com and include the phrase “California Shine the Light.” Also, add your mailing address, email address and a state of residence.

We do not recognize or respond to any browser-initiated Do Not Track signals at the moment.

7.2 Users in Nevada

We do not sell our users’ personal information. However, suppose you are a Nevada resident and would like to request that we do not sell your personal information. In that case, you can request to unsubscribe from the sale of covered information by emailing privacy@educarian.com or writing to us at Educarian, Attn: Profi WebDesign Ltd., Tatra street 5/A., Budapest 1136, Hungary.

7.3 Users in Australia

If you are an Australian and have a complaint, you may refer it to the Australian Information Commissioner (“OAIC”). You can contact OAIC by accessing www.oaic.gov.au. Alternatively, you can forward an email to enquiries@oaic.gov.au, or call 1300 363 992; or write to OAIC at GPO Box 5218, Sydney NSW 2001.

7.4 Users Outside of the United States

For you to get our Services, we transfer your data to the Hungary. and have it processed there. By using or visiting our Services, you agree to store your data on servers located in Hungary. If you engage our Services from outside the United States, you consent to transferring, storing, and processing your data in and to Hungary or other countries. Particularly, personal data gathered in the United Kingdom (U.K.), Switzerland, and the European Economic Area is moved and stored outside these areas. Also, if you are located in the EEA, U.K., or Switzerland, you also have the right to complain about your supervisory data authority.

The data is also processed outside of the United Kingdom, Switzerland, and the EEA by our service providers or our family companies, including to facilitate payments, process transactions, and provide support services as detailed in Section 4 above. We are into data processing agreements with our service providers that restrict and control your data processing on our behalf. When you submit your data or use the Services, you agree to this transfer, storage, and processing by Educarian and its processors.

8. Updates & Contact Info

We notify users whenever we make any changes to our Privacy Policy via the in-product notice, email, or another means required by law. Changes take effect the day we post them. You should contact us through postal mail or email or with any concerns, questions, or disputes.

8.1 Modifications to This Privacy Policy

We occasionally update our Privacy Policy. Any material changes made to it will be communicated to you via email, notification posted on our Services, or as required by applicable law. Any modifications we make will take effect on the day we posted it unless otherwise stated.

You agree with and accept our revised Privacy Policy if you keep using our Services after the date we updated it. The updated Privacy Policy supersedes the previous ones.

8.2 Interpretation

Terms that are not explained in this privacy policy are defined in our Terms of use. Versions of our privacy policy in languages other than English are for convenience. You agree that the English language will control in the event of a conflict with versions in other languages.

8.3 Questions

For more information, you can send in your concerns, questions, or disputes about this Privacy Policy. You can always access our privacy team at privacy@educarian.com. Alternatively, send a postal mail to us at Educarian, Attn: Profi WebDesign Ltd., Tatra street 5/A., Budapest 1136, Hungary.